Case Management services require the facilitation and development of a comprehensive person-centered individualized support plan (ISP) written by the case manager and reviewed by the state. Case managers provide ongoing monitoring of the participant's provision of services, health, welfare, and monitor the implementation of the participant's ISP at least quarterly. The plan is reviewed by the entire ISP team at least annually or more frequently as requested by the participant or as circumstances dictate. Case managers initiate a comprehensive assessment and periodic reassessment of individual needs to develop, revise and update the participant's ISP as well as advocate for the participant to exercise individual choice and independence. Case management services require the development of a 24-hour individual back-up plan with paid and natural supports. Case managers provide transition case management services to assist participants to transition from institutional settings to community settings by identifying needed waiver services, state plan services, as well as medical, social, housing, educational, non-paid natural supports, and other needed services, regardless of funding source.
- Providers may not provide case management and direct supports to the same person.
- You will have access to high-quality, person-centered planning that keeps the focus on you.
The Role of the Case Manager
- Your case manager will help identify community supports so you achieve your goals and will help you solve problems.
- Your case manager will continue to focus on what is important to and important for you.
- Your case manager will continue to advocate for you.
- Your case manager will help you make decisions about the supports and services that you want.
- Your case manager will help you select suports and services from all available providers and resources.
For more information about case management providers in your region (see map below) click on the following links: