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provider handbook

 

This Handbook was prepared for a "Consumer Certified Provider" to serve as a guide in the process of providing services for an individual with disability. The Consumer Certified Provider will be required to meet standards established by the Divisions of Rehabilitation Services and Service to the Blind and Visually Impaired prior to providing these services.

Note: Purchasing of Services through all providers is contingent upon approval of the provider from the State Office of the Division of Rehabilitation Services.

Revised 1/16/2000

The experience you are about to begin will be a fulfilling and rewarding one. You have been selected by a person with a disability to provide services enabling that person to learn new job skills. This is possible because the Division of Rehabilitation Services (DRS) or Services to the Blind and Visually Impaired (SBVI) allows a client to choose and hire an individual to provide necessary services to learn and maintain a job. We want to congratulate you for being selected and agreeing to become a Consumer Certified Provider (provider).

This handbook will:

PROVIDER EXPECTATIONS

You will be working directly for the consumer and are expected to provide one-to-one training. You should assist the consumer in learning the job duties. This includes helping the consumer to understand the in's and out's of the workplace and to become familiar with the co-workers. The consumer should always be treated as an adult and assisted in participating in the decision making process, including identifying training strategies.

THE CERTIFICATION PROCESS

The consumer's counselor will assist in the certification process. The counselor will discuss the standards required of providers and the services and supports needed by the consumer. Following are the steps in completing the certification process:

Complete and sign the Consumer Certified Provider form with the consumer. This form indicates that requirements are maintained for service providers and the consumer has decided to waive these requirements to better meet his/her rehabilitation needs.

 

List of Approved Providers - Type I  
List of Approved Providers - Type III