Shawnie Rechtenbaugh, Department Secretary

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developmental disabilities

family support 360

Family Support 360 serves people with intellectual and developmental disabilities. This program assists participants and their families in self-directing the services they need to live as independently as possible in the community.

Vision Statement

Broadening opportunities for people with developmental disabilities across the lifespan.



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Quality Improvement Materials

Family Support 360 Local Programs

Local family support programs provide service coordination and financial assistance to participants with developmental disabilities living at home across the lifespan. Local family support programs serve approximately 40 participants. There are 38 local programs in the family support network.

The local family support coordinators assist participants in developing their individualized plans and accessing a broad range of services and supports to meet their needs. The coordinator also provides follow-along support and is available to assist during crises or when the needs of the participant or their family change. Often times, the coordinator will act as an advocate for the participant and their family reducing stress that accompanies this task.

In addition to service coordination and advocacy, participants and their families also receive financial assistance with expenses as identified in the individualized plan. These supports are centered around the entire family, not just the person with the disability. These expenses may include, but are not limited to the following:
  • Companion Care
  • Personal Care
  • Supported Employment
  • Environmental Accessibility and Adaptive Equipment
  • Vehicle Modifications
  • Respite Care
  • Nutritional Supplements

Other Available Services to maintain and strengthen a family's ability to provide care at home

The local family support coordinator pursues other resources before the financial assistance is provided. For example, the local school district's responsibility would need to be ruled out before assistance is provided that could be their responsibility. Often times a combination of resources is used to meet the families' needs.

Family Support 360 Coordinator Contact Information

Mailing Address



Provider Agency/Coverage Areas

Aberdeen Area Family Support Program

202 S. Main Street Ste 402

Aberdeen  SD  57402


Tami Leddy-Sederquist



LifeQuest - Brown, Day, Edmunds, faulk, Marshall, McPherson, Roberts, Spink

Black Hills Family Support Program

PO Box 218

Sturgis, SD 57785



Kari Eszlinger






BHSSC: Butte, Harding, Lawrence, Meade, Pennington

Central SD Family Support Program

221 South Central, Suite 33

Pierre, SD 57501


Jan Johnson


605 494 3613 

BHSSC: Campbell, Corson, Dewey, Edmunds, Hughes, Meade, Pennington, Perkins, Potter, Stanley, Sully, Walworth, Ziebach

Eastern Family Support Program

PO Box 89306

Sioux Falls, SD 57109


Wendy Holbrook





Volunteers of America: Brookings, Kingsbury, Lake, Lincoln, McCook, Miner, Minnehaha, Moody

East Central Family Support Program

PO Box 78

Kimball, SD 57355

Monica Konechne



LifeQuest: Aurora, Beadle, Brookings, Brule, Buffalo, Davison, Hanson, Hyde, Hand, Jerauld, Sanborn

Mitchell Family Support Program

PO Box 1265

Mitchell SD  57301



Jayme Gill





LifeQuest: Aurora, Beadle, Brule, Buffalo, Davison, Hand, Hanson, Hughes, Hyde, Jerauld, Lyman, Minnehaha, Sanborn

Northeast Family Support Program

PO Box 5

Webster, SD  57274



Katherine Breske





LifeQuest: Beadle, Brookings, Brown, Clark, Codington, Day, Deuel, Grant, Hamlin, Roberts, Spink

Northeast Family Support Program #3

415 S. Main St. Suite 305B

Aberdeen  SD  57401



Catherine Diede




LifeQuest: Brown, Clark, Codington, Day, Edmunds, Faulk, Hamlin, Spink

Northeast Family Support #4

PO Box 161

Aberdeen, SD 57402

Sonja Cole


HACFI: Brookings, Brown, Clark, Codington, Day, Deuel, Edmunds, Grant, Hamlin, Marshall, Mcpherson, Roberts, Sanborn, Spink

Pennington County Family Support

PO Box 218

Sturgis, SD 57785



Amanda Roberson




BHSSC - Butte, Meade, Pennington, Lawrence

Sioux Falls Family Support Program #1

PO Box 89306

Sioux Falls, SD 57109

Christi Henderson



Volunteers of America - Lincoln, Minnehaha

Sioux Falls Family Support Program #2

PO Box 89306

Sioux Falls, SD 57109

Connie Lamb



Volunteers of America - Lincoln, Minnehaha, Turner, Union

Sioux Falls Family Support Program #3

PO Box 89306

Sioux Falls, SD 57109

Kathy Julius




Volunteers of America - Lincoln, Minnehaha

Sioux Falls Family Support Program #4

1020 W 18th St

Sioux Falls, SD 57104

Shannon Jones


LifeScape - Brookings, Lincoln, Minnehaha, Turner

Sioux Falls Family Support Program #5

1020 W 18th St

Sioux Falls, SD 57104



Travis Gallipo




LifeScape - Brookings, Lake, Lincoln, Mccook, Minnehaha

Sioux Falls Family Support Program #6

1020 W 18th St

Sioux Falls, SD 57104  



Heidi Valer




LifeScape - Lincoln, Minnehaha

Sioux Falls Family Support Program #7

PO Box 89306

Sioux Falls, SD 57109


Edie Kavanagh




Volunteers of America -  Lincoln, Minnehaha

Sioux Falls Family Support Program #8

1020 W 18th St

Sioux Falls, SD 57104  

Ramie Carder


LifeScape - Brookings, Hanson, Lake, Lincoln, Mccook, Miner, Minnehaha, Moody

Southeast Family Support

PO Box 349

Scotland, SD 57059

Nikki Kavanagh



SESDAC: Bon Homme, Charles Mix, Davison, Douglas, Gregory, Hutchinson, Lincoln, Minnehaha, Yankton, Union

Southeast Family Support Program #3

PO Box 2676

Sioux Falls, SD 57101

Emily Pogue


SESDAC: Clay, Hamlin, Hutchinson, Lincoln, Mccook, Minnehaha, Moody, Turner, Yankton, Union

Southeast Family Support #4

PO Box 694

Crooks, SD 57020

Marissa Bucher





Clay, Lincoln, Minnehaha, Turner, Union, Yankton

Southeast Family Support #5

1008 W 18th St

Sioux Falls, SD 57104



LifeScape: Brookings, Lake, Moody, McCook, Minnehaha, Turner, Lincoln

Southeast Family Support #6

PO Box 497

Scotland, SD 57059

Jill Fischer



Dakota Milestones: Bon Homme, Charles Mix, Clay, Davison, Douglas, Gregory, Hutchinson, Lincoln, Minnehaha, Turner, Union, Yankton

Southern Hills Family Support

PO Box 218

Sturgis  SD  57785


Brittany Elrod





BHSSC: Custer, Fall River, Lawrence, Meade, Ogalla Lakota, Pennington

West Central Family Support Program

 PO Box 248

Chamberlain, SD 57325




Ashton Mednansky





Dakota Milestones: Bennett, Brule, Buffalo, Davison, Haakon, Hand, Hughes, Jackson, Jones, Lincoln, Lyman, Mellette, Ogalla Lakota, Potter, Stanley, Sully, Todd, Tripp

Western #2

PO Box 218

Sturgis, SD 57785

Kristi Heumiller


ext. 1725


BHSSC: Butte, Custer, Fall River, Harding, Lawrence, Meade, Ogalla Lakota, Pennington

Central Area PLANS

221 South Central Avenue Suite 33

Pierre, SD 57501

Nancy Cremer


Ext. 523



BHSSC: Bennett, Brule, Buffalo, Corson, Campbell, Dewey, Edmunds, Faulk, Gregory, Haakon, Hand, Hughes, Hyde, Jackson, Jones, Lyman, McPherson, Mellette, Potter, Stanley, Sully, Todd, Tripp, Walworth, Ziebach

Northeast Area PLANS

PO Box 161

Aberdeen, SD 57402

Marsha Zephier






HACFI: Beadle, Brown, Clark, Codington, Day, Deuel, Grant, Hamlin, Marshall, Roberts, Spink

Western Area PLANS

730 E. Watertown St.

Rapid City, SD 57701


Tiffani Patton








BHSSC: Butte, Custer, Fall River, Harding, Lawrence, Meade, Pennington, Perkins, Ogalla Lakota

Benchmark Family Support Southeast #1

PO Box 252

Elkton, SD 57026

Teri Bukowski


Benchmark Human Services: Brookings, Codington, Hanson, Minnehaha, Yankton

Benchmark Family Support Southeast #2

Sioux Falls, SD 57105

Shauna Sazonov


Benchmark Human Services: Lincoln, Minnehaha, Moody, Union, Yankton

Benchmark Family Support Southeast #3

Mitchell, SD 57301

Alli Witte


Benchmark Human Services: Aurora, Clay, Davison, Lincoln, Minnehaha, Yankton

Benchmark Family Support Southeast #4

116 N St Paul Ave

Sioux Falls, SD 57103

Rachel Fey 605-633-0437 Benchmark Human Services: Lincoln, Minnehaha, Moody, Union, Yankton

Benchmark Family Support Central #1

PO Box 112

White Lake, SD 57383

Jason Vaverka


Benchmark Human Services: Aurora, Davison, Haakon, Hutchinson, Lake, Lincoln, Lyman, Mccook, Minnehaha, Todd, Union, Yankton

Benchmark Family Support Northeast #1

Aberdeen, SD 57002

Jason Hill


Benchmark Human Services: Beadle, Brookings, Brown, Clark, Codington, Hamlin, Kingsbury, Spink

Benchmark Family Support East Central #1

Madison, SD

Julie Miller


Benchmark Human Services: Brookings, Deuel, Hamlin, Kingsbury, Lincoln, Minnehaha, Moody, Union

Benchmark Family Support West #1

Edgemont/Rapid City, SD

Tara Kaiser


Benchmark Human Services: Butte, Custer, Fall River, Harding, Lawrence, Meade, Pennington


Federal Departments and Agencies
National Legislators State Departments and Agencies State Legislators South Dakota Advocacy Services Other Disability Organizations PLANS Advisory Group Resources

Learning to Drive: A Guide for Parents

This link will take you to the handbook. It is made for parents of teenagers. It can also be helpful for people becoming drivers for the first time.

South Dakota Driver Licensing Program

This link is to the South Dakota Driver Licensing Program Manual.

QUIA Driver Education

This link is for a quiz online. It can be used to get you ready for your driver's license test. Questions are about the information in the South Dakota Driver's Manual.

Easter Seals Project ACTION

Easter Seals Project ACTION was originally commissioned by Congress in 1988 as a research and demonstration project to improve access to public transportation for people with disabilities. With the passage of the ADA two years later, their goals expanded to help transportation operators implement the law's transportation provisions. Funded through a cooperative agreement with the U.S. Department of Transportation, Federal Transit Administration, Easter Seals Project ACTION promotes cooperation between the transportation industry and the disability community to increase mobility for people with disabilities under the ADA and beyond. They offer numerous resources, as well as training and technical assistance, in an effort to make the ADA work for everyone, everyday. Almost two decades after their creation, their goal - and their name - remains unchanged: Accessible Community Transportation In Our Nation (ACTION).

Buses and Trains for Everyone

Buses and Trains for Everyone curriculum is developed with support from Easter Seals Project ACTION to teach concepts and skills needed to use public transportation. Targeted to children grades K-8, Buses and Trains for Everyone is now available to schools across the country. This curriculum is targeted to students with disabilities but can be used by anyone learning to use public transportation. Transportation is key to independence. Buses and Trains for Everyone teaches safety, travel etiquette, manners, and life and problem-solving skills. The curriculum includes alternative assessment standards for children with severe disabilities.

Title XIX Non-Emergency Medical Transportation Program

This link provides information about the Title XIX Non-Emergency Medical Transportation Program. This program provides assistance for non-emergency medical transportation needs of eligible TitleXIX Medicaid recipients.

SSA Definitions

SSA Procedure for Other Transportation Situations

Fact: Individuals receiving Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) may have impairment-related items that you require in order to work.This is called an Impairment Related Work Expense or IRWE. The purpose of the IRWE work incentive is to enable you to recover some of your costs of expenses needed to support your work incurred as a result of your disability. In some cases, transportation may be an impairment Related Work Expense.The following two links provide information from the Social Security Administration (SSA) about transportation. If you have questions about this, please contact the Work Incentive Planning and Assistance (WIPA) Program at 1-800-224-5336.



Family Strengthening

More and more people with developmental disabilities are getting married and raising a family. The group has searched for resources to support people with this choice. In addition, the group discussed the importance of providing information to people with disabilities about healthy relationships. Listed below are links to several helpful resources in these areas. Each of the Coordinators also has resources that they can give to participants of the Family Support 360 Program.

A new National Center for Parents with Disabilities and their Families has been established under Through the Looking Glass, a non-profit organization founded in 1982. The Center will oversee several national research studies concerning parents with disabilities and their families, as well as provide consultations, trainings and publications to parents, family members and professionals. The new Center will focus its research and resource activities on four critical areas that impact parents with disabilities: custody, family roles and personal assistance; paratransit and intervention with parents with cognitive disabilities and their children. For more information about the Center and Through the Looking Glass visit the organization’s website .

The manual "Supporting Families When Parents Have Intellectual Disabilities was created by the North Dakota Center for Persons with Disabilities. The manual offers practical suggestions and resources that will hopefully make it easier for providers to step out of traditional roles and reach out to parents with disabilities. It is also hoped that the use of these strategies will lead to the development of integrated services. It is believed that appropriate support will allow families with parents who have intellectual disabilities to thrive and flourish and thus prove the case for continued support. It is also believed that the strategies will benefit many other families, who may not have intellectual disabilities but struggle with parenting.


Preparing for an Emergency

The workgroup was able to learn about some resources for preparing for emergency and would like to provide the following links to those resources.

All of the resources on this site are specifically for people with disabilities.

Follow this link to the State of South Dakota's emergency preparedness website Disaster Preparedness. The website includes resources for different types of disasters, different types of locations, and kids, and a wizard for creating a plan and a kit in the event of an emergency or disaster. 

The Disability Preparedness Resource Center website provides practical information on how people with and without disabilities can prepare for an emergency. It also provides information for family members of, and service providers to, people with disabilities. In addition, the site includes information for emergency planners and first responders to help them to better prepare for serving persons with disabilities. Check out this website at:




Section 12006(a) of the 21st Century Cures Act mandates that states implement EVV for all Medicaid personal care services (PCS) that require an in-home visit by a provider. This applies to PCS provided within the Family Support 360 waiver program. At this time the state is working with its service coordination system vendor (FOCoS Innovations) to develop EVV capabilities and procedures within the FS360 program. Currently, we are working to issue a survey to PSC providers and participants to establish a better understanding of the program's current and future EVV capabilities. States must require EVV use for all Family Support 360-funded PCS by January 1, 2020. Otherwise, the state is subject to incremental FMAP reductions up to 1% unless the state has both made a "good faith effort" to comply and has encountered "unavoidable delays." Please see below for a list of EVV resources to assist states in complying with CURES Act requirements: EVV Presentation - Part 1 - Part2