Quality Measures
COUNCIL ON QUALITY & LEADERSHIP
The Council on Quality and Leadership (CQL) is a leader in working with human service organizations and systems, to continuously define, measure and improve quality of life and quality of services. CQL assists communities, systems and organizations to help people discover and define their own quality of life, measure personal quality of life for individuals, organizations and systems and improve the quality of life for people with disabilities and the people, organizations and communities that support them.
The Division of Developmental Disabilities (DDD) partners with CQL to accredit all South Dakota providers certified by DDD. Each Community Support Provider and Case Management Provider must achieve and maintain Person-centered Excellence Accreditation through the CQL. The DDD monitors the provider's compliance of this requirement to maintain certification. For more information about DDD's partnership with CQL, please call 605-773-3438 or email at infodd@state.sd.us.
NATIONAL CORE INDICATORS
The aim of the National Core Indicators initiative is to develop nationally recognized performance and outcome indicators that will enable developmental disabilities policy makers to benchmark the performance of their state against the performance of other states. National Core Indicators also enables each participating state developmental disabilities agency to track system performance and outcomes from year to year on a consistent basis.
2016-2017 NCI Reports Archive
2015-2016 NCI Reports Archive
- Children Family Report
- Family Guardian Report
2014-2015 NCI Reports Archive
- Consumer Outcomes
- Adult Consumer Survey State Report
- Adult Family Suvery State Report
- User Friendly Adult Family Survey State Report
- Family Guardian State Report
- User Friendly Family Guardian State Report
- Child Family Survey Report
CRITICAL INCIDENT REPORTING
The Division of Developmental Disabilities is responsible for the health, safety, and welfare of all people receiving supports through DDD funded waivers and programs. DDD regularly analyzes incident trends in order to increase participant health and safety as well as to identify additional training needs for providers.
Per ARSD 46:11:03:02, and ARSD 46:11:09:05, DDD certified providers (CSPs, Case Managers, and Family Support Coordinators) must report the following incidents to DDD:
- Deaths;
- Life-threatening illnesses or injuries;
- Alleged instances of abuse, neglect, or exploitation against or by any participant;
- Changes in health or behavior that may jeopardize continued services;
- Serious medication errors;
- Illnesses or injuries that resulted from unsafe or unsanitary conditions;
- Any illegal activity involving a participant;
- Any use of physical, mechanical, or chemical intervention, not part of an approved plan;
- Any bruise or injury resulting from the use of a physical, mechanical, or chemical intervention;
- Any diagnosed case of a reportable communicable disease involving a participant;
- Alleged instances of corporal punishment, seclusion, denial of food, or other practices prohibited in SDCL 27B-8-42; or
- Any other critical incident as required by the division.
Annual Reports